Privacy Policy

Privacy Policy

This Privacy Policy applies to all personal information collected by Rocky Creek Mushrooms via the website located at www.rockycreekmushrooms.com.au

1. What is “personal information”?

1.1 The Privacy Act 1988 (Cth) currently defines “personal information” as meaning information or an opinion about an identified individual or an individual who is reasonably identifiable:

1.1.1 whether the information or opinion is true or not; and

1.1.2 whether the information or opinion is recorded in a material form or not.

1.2 If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “personal information” and will not be subject to this privacy policy.

2. What information do we collect?

The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include:

  • Name
  • Email address
  • Company name
  • Phone Number
  • Shipping and Billing address
  • Payment information
3. How we collect your personal information

3.1 We may collect personal information from you whenever you input such information into the website.

3.2 We also collect cookies from your computer which enable us to tell when you use the website and also to help customise your website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

4. Purpose of collection

4.1 The purpose for which we collect personal information is to provide you with the best service experience possible on the website.

4.2 We customarily disclose personal information only to our service providers who assist us in operating the website. Your personal information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

4.3 By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature.

5. Access and correction

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.

6. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us as set out below. All complaints will be considered by Rocky Creek Mushrooms and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. Overseas transfer

Your personal information may be transferred to recipients located in USA. USA has data protection laws
which protect personal information in a way which is at least substantially similar to the Australian
Privacy Principles, and there will be mechanisms available to you to enforce protection of your personal
information under that overseas law. In the circumstances, we do not require the overseas recipients to comply with the Australian Privacy Principles and we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled.

8. How to contact us about privacy

If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact us through: emma@rockycreekmushrooms.com.au

Mushroom Grow Kit FAQ

What is the shelf life of a Mushroom Grow Kit

Heads up, mushroom fans! Your kit's buzzing with life, It is a living culture just waiting to grow.

It's got a two-month "Grow By" date (approx) , So its best to get growing as soon as they are purchased.

But if you need a little extra time, a fridge snooze is okay, just remember, they're happiest when they're bursting forth, not hibernating!

Let the fungi fun begin!

How long can I keep a Grow Kit without starting the growing process?

For optimal outcomes, it's ideal to kickstart your mushroom grow kit right away.

However, we understand that's not always feasible. Whether you're in the growing phase or storing for later, avoid exposing your kit to temperatures exceeding 30°C – they won't be too pleased.

If you need to keep your mushroom kit on standby, tuck it into the fridge. This will lull it to sleep until you're ready to grow or share the mushroom love!

All kits can be chilled except for the Pink Oyster, which doesn't fare well in the fridge!"

How long do my Mushrooms take to grow?

Oyster mushrooms sprout the quickest, usually within 7-14 days, while Lion's Mane mushrooms take a bit longer at 14-21 days.

If you're cultivating different varieties, you'll observe that the Pink Oyster Kit tends to yield mushrooms at a speedier rate as it is a very vigorous grower.

No worries, it's perfectly normal, and your other mushroom kits will catch up soon enough.

How many mushrooms will my kit grow?

Mushrooms can be like mischievous little mystery boxes! They grow at their own pace, so predicting your first feast is a bit like peeking at Christmas presents early.

But fear not, mushroom friend! Your first harvest should be enough to whip up a delicious meal for 1-2 lucky diners.

Each bonus bounty after that might be a little smaller, like the last bite of a yummy cake, but still packed with flavour.

If your mushrooms seem shy and haven't reached the promised land, just shoot us an email with a pic and we'll be your mushroom mentors, happy to help them thrive!

How do I produce more crops of mushrooms?

Oysters:

First things first: Give your hardworking block a break! After those yummy Oysters have been picked, remove any leftover stems and debris and let it chill for a week. Sometimes, it'll magically sprout pins on its own. If so, just watch 'em grow! If not, no worries! Here's the second-crop shuffle:

  • Float & Drain: Take the bag out of its box and give it a relaxing overnight soak in a bowl of water, cut side down. In the morning, drain any excess water and wait for those tiny pins to appear – it's time to grow again! This might take a week or two, but patience is a mushroom's best friend.
  • Flip Flop Fun: Feeling speedy? After your first harvest, flip the block inside out like a tiny mushroom pancake! This clever trick lets you grow from the other side for a quicker second crop. Boom!

Lion's Mane: Maneuvering the Second Harvest

Your first Lion's Mane bounty was epic, right? Now, let's unlock the second round!

  • Turn Turn Turn: Take the block out of its box and, like a master pizza chef, flip it over so the other big side is facing out.
  • X Marks the Spot: In the center of this new side, gently cut a small "X". This is your invitation for more Lion's Mane magic to sprout.
  • Patience Pays Off: Just like waiting for a good hair day, the second crop will take a couple of weeks to form. And guess what? You can keep repeating this "X-ing" and growing process for even more Lion's Mane goodness!

Important!

Block turning Green or smelling funky? Then I am afraid my friend, our growing here is done.

Something has been introduced to the growing environment which has contaminated your mushrooms and this growing block is best put out to compost.

So there you have it, mushroom mavens! With a little love and these simple tricks, your grow kits will keep churning out delicious fungi feasts. Happy harvesting!

Where do you ship to ?

We ship our grow kits, cultures, dried, powdered and tinctured products Australia wide.

We ship our fresh mushrooms only to the sunshine coast to ensure optimum freshness and product quality.

We do not offer international shipping.

Fresh Mushroom FAQ

Is there a minimum order quantity for fresh mushrooms

For Retail it is 500g for wholesale it is 2kg

Where do you deliver to?

We ship our grow kits, cultures, dried, powdered and tinctured products Australia wide.

We ship our fresh mushrooms only to the sunshine coast to ensure optimum freshness and product quality.

We do not offer international shipping.

when do you deliver

We deliver Fresh Mushrooms on Tuesdays and Fridays. If you're getting a large delivery you can choose to split this over the two days to suit your needs

How are your mushrooms Packaged?

For our retail customers your fantastic fungi is delivered in our climate controlled delivery vehicle snuggled in its own recyclable brown paper packaging

For wholesalers, Your mushroom bounty is snuggled up like VIPs in our climate controlled van, wrapped in their cozy custom boxes.

These boxes are our little eco-warriors, saving the planet one fungi at a time. So, when they arrive, remember: return them on your next delivery, like sending your BFF's favorite sweater back!

We'll give them a little TLC and send them off on another delicious adventure. Why?

Because plastic gets lonely all by itself, and mushrooms deserve the best, naturally!

Think of it as the coolest recycling program ever, fuelled by fungi!

Are your Mushrooms Fresh?

Imagine your fabulous fungi, hand-picked at the peak of their plumpness, hours before they hop on our speedy ride straight to your kitchen! We are a suburb of the Sunshine Coast, so their journey to your table is a quick trip.

Plus, you're cutting out middlemen, meaning less jostling and more freshness.

Why's this a big deal? Well, these gourmet guys are delicate as ballerinas, and keeping them happy from field to fridge is key to their premium quality.

So when you bite into those juicy beauties, savor the taste of local Kiamba grown goodness, Rocky Creek Mushroom care, and a delivery that will leave you saying "Funghi!... that was quick!"

How long do they keep for?

Think of mushroom storage like a fairy tale: some vanish quicker than Cinderella's carriage, while others, like Sleeping Beauty, slumber gracefully for ages. Here's the scoop:

  • Cast a chilly spell: All mushrooms thrive in a cool, breezy realm—around 2°C (35°F), to be precise. Think of it as their enchanted forest, where time slows down and flavors stay bright.
  • Pink and Gold Oysters (5-7 days): These whimsical wonders are like mischievous pixies, best enjoyed within a few days of their arrival. Keep them in a ventilated container, like a fairy house with open windows, and savour their delicate dance on your taste buds before they vanish like moonbeams.
  • White and Blue Oysters (10 days) : These versatile fungi are like the happily-ever-after couples of the bunch, lasting a cozy 10 days in their chilly storage container. Think of them as Snow White and Prince Charming, waiting patiently for their culinary happily ever after.
  • King Browns (14 days): These majestic mushrooms are the wise old wizards of the mushroom kingdom, storing their earthy magic for up to 14 days. Tuck them away in their cool, airy castle (aka fridge) and they'll be ready to cast delicious spells whenever you call.
  • Lion's Mane (7-10 days): The wisest of sages, Lion's Mane prefers a slightly warmer slumber, around 4°C (40°F). Give it a cozy corner in a ventilated container, and its brain-boosting benefits will stay bright for up to 10 days.

So remember, dear mushroom lovers, the key to preserving their enchanted freshness lies in a delicate balance of chill and air. Treat them with care, and their culinary magic will weave delicious tales for many days to come!

Are all your mushrooms Australian Grown

All the processes to cultivate our mushrooms are conducted by us here at our farm, Rocky Creek Mushrooms, in the Sunshine Coast.

We create our own mushroom spawn and make our own mushroom blocks and grow them in our own specially adapted climate controlled Grow Rooms to supply you with year round Mushroom Magic!

Our mushrooms are 100% Australian grown."

Mushroom Varieties We Grow

  • White Oysters

    Think fluffy clouds with a meaty edge! Their flavor whispers of chicken with hints of anise and a slightly smoky undertone, and they're protein powerhouses, making them plant-based champions.

    Sprinkle them generously into stir-fries, soups, or even create your own crispy "oyster wings" – these versatile fungi will have you cluck-ing with joy! Just don't overcook as they can get a bit chewy.

  • King Oysters

    These regal fungi are steak in mushroom clothing! King Oyster Mushrooms have a dense, chewy texture and a rich, umami flavor.

    They are sometimes described as having a nutty or earthy taste, but they are not as strong-tasting as some other mushrooms, such as shiitake or portobello.

    They can be sautéed, roasted, grilled, or even made into vegan "scallops"

  • Pink Oyster

    Pink Oyster Mushrooms are incredibly versatile in the kitchen and can be used in a wide range of dishes.

    Their delicate flavor pairs well with a variety of cuisines, from Asian stir-fries to Mediterranean pasta dishes.

    They can be sautéed, roasted, grilled, or even pickled. Their meaty texture makes them a great substitute for bacon or other pork products in vegetarian or vegan dishes.

  • Lions Mane

    With its shaggy appearance and delicate flavour Lions Mane Mushrooms add a touch of whimsy and elegance to any dish while offering a multitude of culinary and health advantages.

    Use this Mushroom in place of pulled pork or reinvent your meatless burgers

    Powder or tincture this mushroom to consume it as a daily health benefit.

  • Giant Pearl Oysters

    Characterized by their thick, white stems with a smooth, velvety surface and prized for its rich, umami flavour, with hints of nuts and meat.

    They are best enjoyed when cooked to just tender

    Their meaty texture makes them a great substitute for beef, pork, or lamb in vegetarian or vegan dishes.

    Their rich flavor pairs well with a variety of cuisines.

  • Yellow Oysters

    This vibrant yellow mushroom, with its fan-shaped caps and slightly frilly edges, adds a touch of sunshine to any dish.

    When cooked, Yellow Oyster Mushrooms develop a subtle, earthy flavour with hints of citrus and anise.

    They can be sautéed, roasted, grilled, or even pickled.

    Their meaty texture makes them a great substitute for chicken or other poultry products in vegetarian or vegan dishes.